We understand that your pets are more than just pets, they’re family.


Lovingly run by Antonio who has been with us for eighteen years, the care for your pets are our first priority. Our grooming service is recommended by all local vets.
From a show cut to the pet trim we take pride in our dogs many whom we have looked after for many years. We only use top class shampoos and NO drying cabinets, our pets are with a member of staff at all times.
Grooming is by appointment. We do have a cancellation list.


Primrose Hill Pets own branded dog and cat food. Made from the finest raw materials for all stages of a pet’s development. Grain free minimum of 50% either, Salmon, Lamb, Pork, or Turkey, with sweet potato, asparagus, carrots and added natural supplements. Naturals range with single animal protein designed to be gentle on the digestive system. Hypoallergenic formulated without dairy, soya, beef, pork, egg and wheat. Also natural hypoallergenic treats.
We also stock Lily's organic and holistic range, Burns organic, James Wellbeloved natural, Applaws and other natural foods and treats. For all stages of your pets development.


Extensive range of quality leather and fabric collars and leads from Hunter Germany. Including training harnesses and head collars from Company of Animals.
Quality washable pet beds. We also stock Sherpa cabin airline approved carriers.
We have dog coats and jumpers to fit all sizes and can do made to measure.
Pet shampoos, including ones for sensitive skins, flea sprays, wormers and all types of grooming equipment.
Stockist of Angel Eyes (USA) tear stain removal. Leucillin natural antiseptic and herbal remedies for different type of skin and joint problems.


We stock a large selection of toys including; soft squeaky toys, hard rubber toys, latex toys, teething toys, rubber balls of all sizes, soft balls, launch a ball, tug toys, training toys, Kong toys.
Flashing toys to be thrown in the dark, worlds strongest catnip toys, interactive toys to engage with your pet or to entertain your pet when you are not there.


Everything you need for your feline companion including Sherpa airline approved carriers and beds. Cat collars and harnesses.
Litter trays, biodegradable litter. litter liners, litter neutralisers.
Food bowls and selection of dry and moist food.
Cat toys including the worlds strongest catnip Yeowww from the USA.
Flea and worm treatments, shampoos, and plug in Feliway for the stressed cat.
Upright and flat scratching posts.


We also sell small animal bedding, hay, Timothy hay, barley straw etc.
Hamster, rabbit, guinea pig, rat and small animal food and treats from Beaphar, Russell and Burgess .
Toys and activity items for your small animals.
Wild bird seed, peanuts and feeders including squirrel proof feeders.


Known for promoting responsible pet ownership. We are active in the community and support some great causes including.

Pupaid – Raising awareness of puppy farming and pet rescue adoption

All Dogs Matter – Dog fostering and adoption

British Dalmatian Welfare

The Mayhew Animal Home – Tackling animal welfare crisis

Cats Protection League – UK’s leading feline welfare charity

Our own Dogs in the community initiative celebrates the dog as the hero. Uniting the local shops and business through our love of dogs.  Our aim is to make Primrose Hill a known day out destination for you and your dog.

We also have created an ongoing group of community dogs that have a great story to tell, lots of love to give and are active, known and bring joy to the community.


Gail - Founder / Owner

Our founder Gail has been involved in animal welfare for over fifty years, known and trusted for her love, knowledge and responsible pet ownership. Gail has worn many hats over the years from showing and breeding dogs, support for the British Dalmatian Welfare and other charities and was awarded the Dog Campaigner of the year from Camden Council.


Our groomer Antonio has been with us for over eighteen years. He has a reputation of being the local Dr Dolittle of dogs. With his calming and gentle nature he is able to instill confidence in the dogs who melt in his arms. He is also very skilled when it comes to different cuts from a regular trim to an outstanding show cut.


Hello, I'm Elena and I feel really comfortable with all animals around me as I grown up with different pets like dogs, hamsters, rabbits, and ducks. In London I only have two goldfish (Bob and Zoro). My dream job is to work in a wild animal rescue centre. I am learning and enjoying the experience at Primrose Hill Pets.


Hello, my name is Angela. I might be the girl that is petting your dog while my colleagues are helping you in the shop, I can't help it, I LOVE ANIMALS. From a very young age I have had many pets starting with a turtle (Roberta), many live crabs from the fishmongers, a family of gerbils and finally my two lovely cats, Leo and Blanco (which means white in Spanish, my country of origin).


Hello, my name is Urszula, I’ve been a part of the Primrose Hill Pets team since June 2015. I have loads of experience with various animals as I grew up in a village. Currently I own a tropical tarantula and a dog called Lola. In addition, I feel like I’m an auntie of hundreds of dogs visiting our pet shop.


Hello, I'm Jasmine, I have always been a dog lover and a pet lover. Having the opportunity to work in Primrose Hill Pets has been a great experience for me as I get to meet new pets, and their owners, on a daily basis which brings me joy each day.